2026 Therap Connecticut Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

10:00am EDT

WebRes Day Billing: From Service Auths to WRD Report Upload

Wednesday September 23, 2026 10:00am - 10:45am EDT

The WebRes Day Billing Upload Report is NOW available. Join us to review system set up details to know, review service authorization set up and the reporting process!

Therap Presenter

Kelley Galloway

Senior Support Specialist II, Billing Team, Therap Services

Ashley

Senior Support Specialist, Therap Services

Wednesday September 23, 2026 10:00am - 10:45am EDT
Madison

Billing

11:00am EDT

Build Your Own EVV Report Card

Wednesday September 23, 2026 11:00am - 11:45am EDT

Madison

How is your agency truly performing with EVV compliance? This session guides you on creating your own EVV Report Card by reviewing the key indicators that states evaluate. Learn to track crucial metrics like matching EVV records to claims, the percentage of manual edits, and more, to ensure your agency excels in compliance.

Therap Presenter

Kelley Galloway

Senior Support Specialist II, Billing Team, Therap Services

Leona Watson

Senior Support Specialist, Therap Services

Wednesday September 23, 2026 11:00am - 11:45am EDT
Madison

Scheduling/EVV

1:00pm EDT

Billing Quality Assurance

Wednesday September 23, 2026 1:00pm - 1:45pm EDT

Madison

Dive into essential billing tools and best practices! We will cover key topics like using the Report Library and Billing Audit Guide, managing Service Authorizations, and leveraging the Resources Page to ensure an accurate and efficient billing process.

Therap Presenter

Kelley Galloway

Senior Support Specialist II, Billing Team, Therap Services

Wednesday September 23, 2026 1:00pm - 1:45pm EDT
Madison

Billing

2:00pm EDT

Is it time for a Refresh?

Wednesday September 23, 2026 2:00pm - 2:45pm EDT

Madison

Have you been a Therap User for more than 5 years? Are you wondering if your account might need a refresh? Join us to review best practices in self-auditing your Therap account set up and workflows to best maximize your Therap functionality.

Therap Presenter

Nichole

Business Development Territory Manager, Therap Services

Zachary Mogul-Campbell

Wednesday September 23, 2026 2:00pm - 2:45pm EDT
Madison

Admin/Access/Intake

3:00pm EDT

Beneficial Billing Reports

Wednesday September 23, 2026 3:00pm - 3:45pm EDT

Madison

Therap offers a plethora of reports. Join us to dive into the billing reports that are beneficial for your agency.

Therap Presenter

Kelley Galloway

Senior Support Specialist II, Billing Team, Therap Services

Wednesday September 23, 2026 3:00pm - 3:45pm EDT
Madison

Billing

4:00pm EDT

Reporting Across the Application

Wednesday September 23, 2026 4:00pm - 4:45pm EDT

Madison

Master the different levels of reporting across the application to gain agency insights. This session provides an essential overview of reporting options, from basic searches and in-module reports to advanced tools like module dashboards, Report Library reports, and Business Intelligence for comprehensive data analysis.

Therap Presenter

Silvana Espinal

Senior Support Specialist, Therap Services

State of Residence:
Connecticut

What year did you begin working in the field?
2016

What year did you start working at Therap?
2021

Accreditations you want to note
Bachelors of Science in Human Services

What is your favorite thing about working for Therap?

My favorite thing is the opportu... Read More →